Help Center

Frequently Asked Questions

Our Products

Are your vests really "bullet proof"?

What do the levels (Level IIIA, III, IV etc./) mean?

What is the difference between body vests and plate carriers?

Do you offer any types of discounts?

There is something I want that you do not have.

Do you price match?

Orders & Payment

How do I place an order?

What payment methods can I use for my order?

What currency is used on the site?

I made a mistake in my order.


How much is shipping?

Do you ship internationally?

How long will it take to deliver my order?

How can I track the status of my order?

Why did my order not come in package?

There is a problem with my order. What should I do?

What is Premium Priority Fulfilment?

Cancellation and Returns

What is your return policy?

What if the item I receive is damaged?

Can I cancel after ordering?

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